Refund and Returns Policy

Overview

We offer a 7-day return and exchange window from the date of delivery. Items must be returned in their original condition with all packaging and accessories. Refurbished products carry a 90-day warranty unless otherwise stated.

If a product is defective or arrives damaged, we will repair, replace, or refund it at no cost. For change-of-mind returns, the customer is responsible for return shipping.

Key Terms:
• 7-day return period
• 90-day warranty on refurbished items
• Full refund or exchange for faulty products
• Return shipping for non-defective items is at your cost

To start a return, email support@techoutlet.co.za with your order number and issue description.